WhiteTower HK Limited

Terms of Service

Introduction

These Terms of Service ("Terms") are a legally binding contract between you and WhiteTower HK Limited ("WhiteTower," "we," "us"). They govern your access to and use of our website and associated AI for Good services (the "Services"). Your use of our Services constitutes your acceptance of these Terms. By proceeding, you represent and warrant that:

  • You have read and comprehended these Terms;
  • You agree to be bound by these Terms in their entirety;
  • You accept our Privacy Policy, located at our Privacy Policy page; and
  • You will comply with all pertinent laws and regulations.

License to Use Our Services

Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable license to use our Services. This license permits use for both personal and commercial purposes, strictly in accordance with your chosen subscription plan and these Terms.

Intellectual Property Rights

Our Rights

WhiteTower HK Limited ("WhiteTower," "we," "us," or "our") exclusively owns and will continue to own all right, title, and interest in and to the following (collectively, the "WhiteTower Property"), together with any and all associated worldwide intellectual-property rights:

Brand Assets

  • The "WhiteTower" and "WhiteTower HK Limited" names and brands
  • Our domain and all related or derivative domains
  • All WhiteTower logos, icons, slogans, and other brand identifiers
  • All marketing collateral, advertising copy, and similar branded materials

Platform Assets

  • The architecture, structure, and "look-and-feel" of our website and Services
  • All platform features, functionalities, and workflows
  • Our proprietary AI algorithms, source code, databases, and systems
  • The user-interface and user-experience (UI/UX) designs
  • All documentation and supporting materials

Website & Content Assets

  • All text, graphics, media, and other content published on our website
  • Blog articles, knowledge-base entries, whitepapers, and guides
  • Marketing materials and promotional content
  • Interface components, icons, animations, and other design elements

The WhiteTower Property is protected by applicable copyright, trademark, trade-dress, patent, and other intellectual-property laws. All rights not expressly granted to you in these Terms are reserved by WhiteTower.

User Rights

WhiteTower holds exclusive ownership of its platform, services, and Brand Assets. This ownership does not extend to content provided or created by users. WhiteTower explicitly does not claim ownership rights over:

  • User-generated content: Output data, analysis results, reports
  • User-uploaded content: Input data, documents, files
  • Products accessed via external links

You may freely:

  • Share generated insights and analysis on other platforms
  • Modify and adapt generated content for your own use

Data Usage

We collect and process data generated through your use of the Services for purposes including platform improvement, support provision, and user experience enhancement. Our Privacy Policy contains detailed information governing our data collection and processing practices.

Service Improvement

To facilitate the continuous improvement of our Services, we analyze data derived from your usage, including queries submitted and interaction patterns. This analysis is crucial for enhancing our AI models and underlying systems.

Support and Operational Uses

We use the data we collect to provide comprehensive customer support and ensure the optimal operation of our platform. This includes activities such as monitoring system performance, analyzing error patterns, and generating internal reports.

User Accounts and Content

Account Creation and Management

  • You may create an account to use our Services
  • You are responsible for maintaining account security
  • Currently, account deletion must be requested via support
  • We reserve the right to terminate accounts that violate these Terms

User Content

You may upload content including but not limited to:

  • Documents and files
  • Data sets and analysis requests

You represent that:

  • You have all necessary rights to upload such content
  • Your content does not violate any laws or third-party rights
  • You are solely responsible for your content and its use

Prohibited Uses

You explicitly agree not to:

  • Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code or underlying algorithms of the Services
  • Use any automated tools, bots, scrapers, or spiders to access or interact with the Services without our express prior written permission
  • Attempt to gain unauthorized access to any non-public areas of the Services
  • Use the Services for any illegal purpose or in violation of any applicable laws
  • Create multiple free accounts for the purpose of circumventing usage limits or restrictions
  • Use the Services in any manner that could interfere with, disrupt, negatively affect, or inhibit other users from fully enjoying the Services
  • Upload, post, or transmit any content that contains viruses, malware, malicious code, or any other harmful components
  • Use the Services in connection with activities subject to sanctions or export restrictions under applicable law

Disclaimer of Warranties

THE SITE, SERVICES, AND ALL WHITETOWER CONTENT ARE PROVIDED STRICTLY ON AN "AS IS" AND "AS AVAILABLE" BASIS. YOUR USE THEREOF IS ENTIRELY AT YOUR OWN RISK.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WHITETOWER AND ITS AFFILIATES, SUPPLIERS, AND LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AND NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THIS AGREEMENT, IN NO EVENT SHALL WHITETOWER HK LIMITED, ITS AFFILIATES, OR THEIR RESPECTIVE LICENSORS OR SUPPLIERS BE LIABLE FOR ANY:

(i) CONSEQUENTIAL, INDIRECT, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES; (ii) LOSS OF PROFITS, BUSINESS, REVENUE, ANTICIPATED SAVINGS, OR GOODWILL; (iii) LOSS OF, DAMAGE TO, OR INTERRUPTION OF DATA, NETWORKS, OR INFORMATION SYSTEMS; OR (iv) COSTS OF PROCURING SUBSTITUTE GOODS OR SERVICES.

Indemnification

You agree to defend, indemnify, and hold harmless WhiteTower, including our officers, directors, employees, agents, licensors, affiliates, and representatives, from and against any claims, liabilities, damages, judgments, awards, losses, costs, or expenses arising from:

  • Your use of our platform and services
  • Breach of these Terms
  • Infringement of third-party rights
  • Content you create using our platform
  • Any content you submit or share through our services

Legal Notices and Governing Law

Governing Law

These Terms of Service and your use of the WhiteTower service shall be governed by and construed in accordance with the laws of Hong Kong, without regard to its conflict of law principles.

Dispute Resolution

Should you have any concern or dispute regarding the Service, you agree to first attempt to resolve the matter informally by contacting WhiteTower HK Limited via the contact information provided on our website.

Contact Information

For any questions regarding these Terms, contact us at: legal@whitetower.ai

Last updated: December 2024